One common complicated issue in WordPress is the “White Screen of Death” (WSOD). This issue occurs when you try to access your WordPress site, but all you see is a blank white screen, without any error messages. This can be caused by various factors, making it a bit tricky to diagnose and solve. Here’s a step-by-step solution to troubleshoot and resolve the White Screen of Death issue:
Troubleshooting Steps:
- Enable Debugging:
- Access your WordPress site’s files using FTP or a file manager provided by your hosting provider.
- Look for the
wp-config.php
file and open it in a text editor. - Find the line that says
define('WP_DEBUG', false);
and change it todefine('WP_DEBUG', true);
. - Save the changes and upload the file back to your server.
- Check for Errors:
- Reload your WordPress site. You should now see error messages instead of a white screen. These messages will help you identify the cause of the issue.
- Plugin Deactivation:
- If you can access the WordPress admin dashboard, deactivate all plugins and check if the site is working.
- If the site starts working, reactivate each plugin one by one until you find the one causing the issue.
- Theme Switch:
- Switch to a default WordPress theme (like Twenty Twenty-One). If the issue is resolved, your theme might be the culprit.
- Update the theme or contact the theme developer for support.
- Check Server Resources:
- Insufficient server resources (memory or CPU) can cause the white screen issue.
- Increase PHP memory limit by adding
define('WP_MEMORY_LIMIT', '256M');
to yourwp-config.php
file.
- Check for Corrupted Files:
- Reinstall WordPress core files by downloading the latest version from the official WordPress website and replacing the existing files (except
wp-content
).
- Reinstall WordPress core files by downloading the latest version from the official WordPress website and replacing the existing files (except
- Check for Syntax Errors:
- Sometimes, a syntax error in one of your theme or plugin files can cause the white screen. Review recent changes and correct any syntax errors.
- Database Issues:
- Check the database for corruption or issues. Tools like phpMyAdmin can help you repair and optimize the database.
- Server Logs:
- Check server error logs for any clues. Your hosting provider should be able to assist you in accessing these logs.
- Contact Hosting Support:
- If you’ve tried all the above and the issue persists, contact your hosting provider’s support. They may be able to identify and resolve server-related issues.